Shipping Policy
Effective Date: [05/07/2021]
1. Overview
At Pubgbasket.com, we offer both digital and physical products. This Shipping Policy outlines how we handle shipping for each type of product.
2. Digital Products
- Delivery Method: Digital items are delivered via email or directly through your account dashboard on our website.
- Processing Time: Digital products are typically delivered within a few minutes of purchase. If you encounter any delays, please contact our customer support.
3. Physical Products
- Shipping Partner: Physical items are shipped through our third-party shipping partners.
- Processing Time: Orders for physical items are processed and shipped within 1-2 business days from the date of purchase.
- Delivery Time: Shipping can take up to 7 days or less, depending on your location and the shipping method used. Please note that delivery times may vary based on external factors such as carrier delays or logistical issues.
4. Shipping Charges
- Digital Products: No shipping charges apply.
- Physical Products: Shipping charges are calculated based on the shipping method and destination. The total cost will be displayed at checkout.
5. Tracking and Notifications
- Digital Products: You will receive a confirmation email with details of your digital purchase.
- Physical Products: Once your physical order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
6. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete address information.
7. Shipping Issues
- Delivery Problems: If you experience any issues with your shipment, such as delays or non-receipt of your order, please contact us at [email protected]. We will work with you and our shipping partners to resolve the issue as promptly as possible.
- Lost or Damaged Items: For physical items that are lost or damaged during shipping, please notify us within 7 days of receiving the shipment so we can assist you with a resolution.
8. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our shipping practices.
9. Contact Us
For any questions or concerns regarding shipping, please contact us at:
Pubgbasket.com
Sikh Chowni, Hyderguda, Attapur
500048
Email: [email protected]
Thank you for shopping with Pubgbasket.com. We appreciate your business and strive to provide timely and efficient shipping for your orders.
