**Refund and Return Policy**

**Effective Date:** [01/09/2023]

Thank you for shopping with Pubgbasket.com. We strive to ensure your satisfaction with our products and services. Please review our policy below for information on refunds and returns.

**Digital Products:**

Due to the nature of digital products, we do not accept returns or exchanges. All sales of digital products, including games and in-game items, are final.

**Physical Products:**

If you receive a physical product that is defective or damaged, please contact our customer service team within 7 days of receiving the item. To be eligible for a refund, the product must be returned to us in its original packaging and condition.

**How to Request a Refund:**

1. **Contact Us:** Email our support team at [[email protected]] with your order number and a description of the defect or damage.
2. Return the Product: Once approved, you will receive instructions for returning the defective item.
3. Refund Processing: After we receive and inspect the returned item, we will process your refund. Please allow up to 10 business days for the refund to be reflected in your original payment method.

Please Note:

– Shipping costs for returning defective products are the responsibility of the customer.
– Refunds are issued for defective products only. If your product is not defective, it will not be eligible for a refund.
– We reserve the right to refuse a refund if the returned item does not meet our return policy criteria.

If you have any questions or need further assistance, please contact us at [[email protected]].

Thank you for your understanding and for choosing Pubgbasket.com.